Cancellation & Refund

Cancellation & Return Policy – NANI WEAVERS (OPC) PRIVATE LIMITED

At NANI WEAVERS (OPC) PRIVATE LIMITED, we strive to provide the best shopping experience to our customers. Our cancellation and return policies are designed to be fair and transparent.

Order Cancellation

• Cancellation requests must be made within 2 days of placing the order.
• Cancellations are not accepted for perishable items like flowers, eatables, etc. However, a refund or replacement may be provided if the product quality is found to be unsatisfactory.

Return Policy

• Returns are accepted only within 1 day of receiving the product.
• The product must have the original pricing label intact; returns without a pricing label will not be accepted.
• If the product is damaged or defective upon arrival, customers must report the issue to our Customer Service team within 1 day. The merchant will verify the claim before approving a return or replacement.
• If the product received is not as described on the website, customers must notify our Customer Service team within 1 day for resolution.
• For products covered under a manufacturer’s warranty, customers should reach out to the manufacturer directly.

Refund Process

• If a refund is approved, the process will be completed as soon as possible.